Support - 0800 0122 612

Your time is precious... don't waste it on computer headaches. In fact, don't even waste it fiddling with three different remote controls when we can give you one that is programmed the way you want it.

We will support anyone with any issue relating to IT or home technology: including problems with Sky, BT, broadband, wifi, aerials... pretty much anything in your home with a button on it, short of your washing machine. Using state-of-the-art remote access technologies you could grant us control of your computer right now, and we could begin to fix your problems immediately.

We strongly suggest becoming a subscriber for £500 inc VAT - this is a pre-paid "fuel tank" from which we deduct time in 15-minute increments. You get 8 hours of time which is £62.50 per hour. The advantages are listed below:

• Billed in 15 minute blocks of £15.63
• Availability of Backup Monitoring (5 min/week/PC)
• Security & configuration credentials logged for your safety
• We can solve PC problems even when you are not there
• 90% of issues solved in less than 15 minutes (historical average)
• Remote support guaranteed within 4 hours, on-site in 48 hours
• No travel time charges (50p/mile travel if 5 miles + from our offices in SW6)
• Covers all members of family/business & all house/office locations including children at university

We also offer ad hoc support, rates for which are £100/hour inc VAT (with travel time billed at the same rate and at 50p/mile if more than 5 miles from our offices in SW6).

Click here for a downloadable copy of this information.