Home Tech support - the secret's out
We have often joked in the past that our biggest competition in the world of home IT support is actually the clued-up family member.Handy iPhone keyboard tips
Quick Friday post: from the easy creation of accented letters to the ability to change currencies symbols by pressing & holding, here are 10 things to speed up youriPad - a review from 5 days in
My iPad landed on Sunday 11 April and it has been my constant companion since then. Even non-tech people have probably read 2 or 3 iPad review articles by now so I will try to be brief on the items mentioned by many others. However, here are my top-line pros and cons:
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Home and Small Office
IT is no longer confined to big business: home life and small offices need proper support as well and every day we help with PCs, Macs, phones, email, broadband and more.
Each household has several computers, mobile phones, printers, iPods etc. and these devices are rarely straightforward, sometimes unreliable and they always contain important information that should not be lost. We can solve problems with these devices, tell you what to buy (and what is unnecessary) and set it all up for you. We are based in the UK, we do not have an automated help-desk: just real humans, speaking English in a non-technical way.
We have low support rates and although we do a lot of work face to face we can also offer rapid remote assistance where you allow us into your computer to fix a problem from afar. We solve issues for people in Devon, Scotland, Wales and even abroad in a matter of minutes, all from our base in London.
We are also specialists in situations where data is needed in several places at once: from the straight-forward requirement to synchronise the address book on your computer with your phone, to the ability to link your office and home computers so that exactly the same files are available on each at all times.
We can create & configure a family or business email and web address for you for less than the price of main course in a decent London restaurant! This protects you from spam and can be your address for life whether you move home or change internet provider. And on that subject we can arrange reliable, fast internet connectivity with a multi-award winning UK company that doesn't keep you on hold when you want to talk to them.
Call us for information on securing your data with backups, properly protected wireless networks, security solutions and advice on purchasing your next computer. And if you are thinking of going Mac then we can do the entire transition and give you training on your new machine.
We are your professional, enterprise-grade, UK-based yet friendly & inexpensive IT support solution. Have a look at some of the projects we have worked on, below, and call us for a face to face walk-through of how we can help.
Related Projects:
Gloucestershire Office
Face to Face Digital used low-cost yet reliable systems to support this client, who runs her own business from her home.
Maida Vale Home
Face to Face Digital was commissioned to draw up a full package of wiring plans for the telephone, data and AV wiring in this complete renovation of a Maida Vale maisonette.
Suffolk Home
The owners of this listed house in Suffolk wanted to bring some flexibility to their lives with a multi-room music system and upgraded TV room.